Wayne Labrecque has spent the past several years developing customer service programs and policies for Gerber Coburn. As vice president of North American sales, Labrecque’s current responsibilities include developing and implementing strategic sales plans, overseeing sales representatives, building customer relationships, and directing the entire sales process for ophthalmic lens processing. Prior to this assignment, Labrecque served as the key contact for national and other major accounts and was responsible for generating profitable Gerber Coburn service revenues.